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2026

Eme

Water filter

ipl lamp 130mm

ipl lamp

FAQS

Are you manufacture or trading company?

We are a professional manufacturer specializing in the R&D, sales, and after-sales services of aesthetic devices and medical laser spare part kits. Meanwhile, we offer OEM and ODM customization services for distributors, delivering custom-tailored aesthetic medical laser equipment.

Why should you buy from us not from other suppliers？

① Professional manufacturer with 15 years of experience in aesthetic equipment.
② ODM/OEM customization services offered.
③ CE & ISO 13485 certified.
④ 2-year comprehensive warranty + 7/24 online technical support.
⑤ Innovative & stylish designs delivered by a 30-member R&D design team.

How can we guarantee quality?

Pre-production samples are always provided prior to mass production, with a final inspection conducted before shipment.

Do you offer online technical support?

Yes, we have a professional technical support team to provide timely assistance. All inquiries will be responded to within 24 hours and resolved within 72 hours.

How to transport the goods?

We provide door-to-door delivery via DHL, UPS, or FedEx. Air freight and sea freight are also available. If you have your own logistics agent in China, we are pleased to deliver the goods to your agent’s address free of charge.

What's the payment method?

We accept mainstream international payment methods to suit your needs: T/T (Telegraphic Transfer) as the primary option (30% deposit in advance, 70% balance before shipment); L/C (Letter of Credit) for large-value orders; and PayPal/West Union are also available for small-sum payments.

What are the lead time and delivery time?

Lead time (production cycle): 7–15 working days for standard orders; 20–45 working days for customized OEM/ODM orders (depending on product complexity).
Delivery time (shipping cycle): As previously stated—3–7 working days for door-to-door delivery (DHL/UPS/FedEx), 5–10 working days for air freight, and 15–45 working days for sea freight.

Do you offer repair services for other aesthetic laser equipment?

Yes, we provide repair services for non-branded or third-party aesthetic laser equipment. We offer competitive factory-direct pricing, backed by a professional technical team with rich experience in aesthetic laser device maintenance. Original-grade spare parts are used for repairs, ensuring the restored performance of your equipment.